Moving long-term to another country is definitely not an easy journey, especially during the covid restrictions, but thanks to your services the whole process ended up being as stress-free as it could get.
After the introduction call with Monique I already had a very good understanding of all the necessary steps, required documents and the timeline. I was provided with a very handy follow-up email so I could always verify I’m not missing anything. I received great advice and tips regarding the rent market and areas which helped me to adjust expectations and search criteria.
I had a great pleasure working with Astrid as my main contact point throughout the whole process: submitting all the paperwork to immigration office, searching & setting up viewings of apartments, writing rent proposals, setting up contracts for internet & utilities – everything was pretty much done for me, all I had to do was to follow simple instructions from emails. Communication was always fast & seamless. Weeks after my arrival I’m still receiving guidance and answers to my questions as needed while settling in.
Paula helped me a lot with the remote apartment viewing process / receiving keys, going to the appointments on my behalf and having me on a video-call. She met me at my new place on the day of my arrival to hand over the keys, gave me a full tour around the building and contacted T-mobile customer support to resolve the home internet issue.
Thanks!